Shelter e-bulletin – June 2019

By Isabelle (IMA) in on Jul 02, 2019

June 2019 e-bulletin update from the Shelter Specialist Debt Advice Service.

News and legal updates

  • CIVEA statement no longer dealing with certain complaints
  • Government breathing space scheme updated
  • FCA introduces reforms to the overdraft market
  • FCA publishes final rules on Buy Now Pay Later products
  • Ofgem sets out five point plan in its Consumer Vulnerability Strategy

Case law

  • Application of affordability criteria in homelessness decisions – Samuels v Birmingham City Council [2019] UKSC 28
  • Council tax – does a council tax payer have a duty to disclose their current address? – D, R. v (Rev 1) [2019] EWCA Crim 209
  • Factors to consider in deciding whether to allow proposed amendments to a Statement of Case – Rose and Others v Creativityetc and others [EWHC] 1043 (Ch)


This month’s Spotlight discusses the Financial Ombudsman Service (FOS) including how to complain to FOS, what complaints they can deal with and how they deal with them, tactics on using FOS during court proceedings and more.

Download the Shelter e-bulletin June 2019


Jackie said:

Regarding the breathing space scheme we have added a thread for discussion in the forum /discussion area please address this at your meetings and feed back via the feedback section on your reports or in the discussion area

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