From Monday 2 October 2017, Shelter will provide all IMA members in England and Wales with free second-tier specialist debt advice. This service is a continuation of the Expert Advice Team’s debt advice service previously provided by Citizen’s Advice.

As with the Citizen’s Advice service, Shelter will offer specialist help to guide debt advisers through complex and challenging debt cases. The service is funded by the Money Advice Service and will be available by phone as well as online through the Shelter website.

From 2 October 2017, you can reach the new service by calling 03300 580404, or by visiting:

https://england.shelter.org.uk/professional_resources/debt_advice

For any enquiries relating to Shelter’s Specialist Debt Advice Service, please contact: paul_billard@shelter.org.uk