CertMap FAQs

What do I study?

CertMAP covers the core aspects of a caseworker’s role:

  • Working with clients, interviews, budgeting skills and income maximisation
  • Emergency, priority and non-priority debts with legislation, rules and codes of practice
  • Insolvency and debt relief options including how to contest liability
  • County, High and Magistrate Court processes and types of enforcement
  • Cases and caseload management
  • Office procedures including confidentiality, data protection and health & safety considerations
  • Influencing and campaigning
How do I study?
  • CertMAP is studied over 12 weeks with 150 hours of content and we recommend 12.5 hours per week.
  • You study through Staffordshire University’s online learning system. Learning materials and further reading are available to download. Discussion forums enable you to share ideas with other students.
  • There are weekly ‘milestone tests’ which are mix of quizzes, case studies and discussion board tasks. These do not count towards your mark but help to keep you engaged
  • The final exam is also held online and has a pass mark of 70%
What are the entry requirements?

The entry requirements are:

  • 1 year current full-time experience in a money advice role (or part-time equivalent) OR
  • 2 years previous full-time experience in money advice (or part-time equivalent) OR
  • Any other relevant experience that we will consider on a case by case basis

To study CertMAP, you MUST be a member of the IMA with membership fees paid up to date. Find out more about membership and benefits here.

Is CertMAP recognised within the money advice sector?

CertMAP, is accredited by the Money Advice Service (MAS) to caseworker/specialist level.. Recognition from MAS means that CertMAP plays a key role in assuring quality of advice across the sector. Read more about MAS accreditation here.

Many organisations state CertMAP is an essential or desirable qualification in job recruitment.

What is IMA accreditation?

Unlike MAS accreditation, which accredits organisations, IMA accreditation is about the individual. We accredit members who pass CertMAP and allow them to use MIMA (Cert) after their name. IMA accreditation is evidence that the individual is a competent adviser and desirable to employers, funders and strategic partners.

You maintain IMA accreditation by complying with the IMA Continuing Professional Development (CPD) scheme.

How much does CertMAP cost?

For current fees, please contact us at qualifications@i-m-a.org.uk.

Due to our strategic partnership with Staffordshire University, we are able to offer this 15 Credit Higher Education certificate at a significantly lower cost than equivalent HE qualifications.

When is the next cohort?

The next cohort will be in early 2018. We will release dates later in the year. Email us qualifications@i-m-a.org.uk to register your interest.

How do I apply?

See here to apply.