This course looks at significant characteristics of universal credit and the implications for clients. It does not provide a comprehensive overview, but focuses on key differences and problem areas.
Who should attend?
The course is suitable for those with a working knowledge of welfare benefits and basic understanding of Universal Credit.
By the end of this course, you will be able to:
- describe the migration from legacy benefits to universal credit,
- identify key differences between universal credit and legacy benefits,
- recognise problem areas and potential remedies,
- explain how universal credit interacts with other benefits.
CPD: 4.5 hours
Duration: Two half days