This course looks at significant characteristics of universal credit and the implications for clients. It does not provide a comprehensive overview, but focuses on key differences and problem areas.
Who should attend?
The course is suitable for those with a working knowledge of welfare benefits and basic understanding of Universal Credit.
Learning objectives
By the end of this course, you will be able to:
describe the migration from legacy benefits to universal credit,
identify key differences between universal credit and legacy benefits,
recognise problem areas and potential remedies,
explain how universal credit interacts with other benefits.
