Course outline

This course looks at significant characteristics of universal credit and the implications for clients. It does not provide a comprehensive overview, but focuses on key differences and problem areas.

Who should attend?

The course is suitable for those with a working knowledge of welfare benefits and basic understanding of Universal Credit.

Learning objectives

By the end of this course, you will be able to:

• describe the migration from legacy benefits to universal credit,
• identify key differences between universal credit and legacy benefits,
• recognise problem areas and potential remedies,
• explain how universal credit interacts with other benefits.

Level: All
CPD: 4.5 hours