Course outline

The aim of the day is to raise awareness of the extent of high cost credit in the UK: what high cost credit is, who uses the services and why it is embedded in UK lending and borrowing culture.

Who should attend?

Anybody involved in the delivery or management of debt advice services.

Learning objectives

By the end of this course, you will be able to:

• explain what high cost credit is,
• identify what the ultimate creditor sanctions are,
• recognise what options are open to clients unable to pay a high cost credit account, and
• outline what action can be taken by the client.

Level: All

CPD: 4.5 hours

Duration: One day