At the IMA we are following national guidance, which means that our team are temporarily working out of the office. As a result, we are available from 9am-5pm via email only. We want to support you as much as possible during this time, so please contact us with any queries and we’ll respond as soon as we can.

For general queries –
CPD queries –
DRO and intermediary queries –
Membership queries –
Training queries –
CertMAP queries –

You can also talk to us and other advisers on our Networking and Information Sharing forums, which we’ll be updating with guidance and tips as we get them. You can access the forums here and add any tips you have for assisting clients during this period to this thread.

If you find that you are repeatedly asked to log-in, it is likely you need to clear your browser cache. There are instructions on how to do this here if you are unsure.

We’ll keep you updated as and when we know more.

The IMA team

If you are a member, and wish to update us with a change of address, email address, name or phone number, please contact us at

If you wish to update us with a change of employer, job role, or you have left employment, please use the following link to complete our online form: IMA Member Change of Circumstances Form

Please follow this link for information on how to contact us with feedback and / or a complaint: Give us your feedback

For any other enquiries, including from non-members, contact us or on 0113 242 0048.