Jobs
Home Income Money Advisor – Fixed Term Contract Until February 2013
35 hours per week
Salary: circa £17,000
Location: Lichfield
A unique opportunity has become available to work for Bromford and its partner Lichfield District Council on fixed term contract for one year.
Key Accountabilities:
- Proactively carry out preventative work to reduce the occurrence of debt
- Deal with enquiries from customers with debt problems
- Maintain contact with customers by telephone, letter, email etc. as appropriate
- Carry out home visits where required
- Use relevant computer systems to establish arrears position
- Maintain positive relationships with internal teams, partners and external agencies as necessary
- Be aware of advice agencies operating both locally and nationally, referring customers
The ideal candidate will have proven work experience within a similar role and managing their own work load. They will also be confident and able to provide advice & support to help customers maximise their income and manage debts.
A high degree of accuracy, numeracy and literacy is required along with knowledge of the state benefits system and a minimum of 2 years experience of providing money advice is essential for this role.
Based in Lichfield, the caseload will include private sector tenants facing benefit cuts & people at risk of homelessness. The post will be assessed on the basis of debt rescheduled, benefits claimed, & homelessness prevented.
The successful candidate will be subject to an enhanced Criminal Records Bureau check.
As a market leader in care and support services, we continually work with our customers to improve and develop our services, ensuring that we meet their ever-changing needs.
Passionate about delivering high-quality care and support services, we enable our customers to develop and maintain the skills and confidence they need to live as independently as possible. Our diverse range of services, along with our excellent partner relationships make a real difference to over 4,000 customers living in our homes, local authority or other housing association homes.
Join Bromford Group and help to make a difference every day.
The closing date for this role is 29 January 2012.
To apply please go to:
